- You dine at a local diner at least a once week. Sometimes four times a week. Breakfast meeting, or lunch with a colleague; supper with a friend.
- You tip generously above the 15% mark because often enough you order just a $6 salad with a glass of water (no ice!), and yet you get better service than the stranger who orders steak, beer, and rich chocolate cake.
Last night, distracted, you dropped a $20 bill on the tray alongside your friend’s $20 bill, $40 payment for a bill of $25 for two meals!
The waitress asked if you wanted change and, distracted, you smiled and said “No thanks”.
Question 4: Next time you eat at that diner, do you tip substantially less to recoup the excess you inadvertently left on the table last night?
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