Wednesday, August 17, 2011

We’ll Just Take The Wheels

Beware This type of client:

The client wants to travel from Toronto to Ottawa.

I ask a few questions over the phone and hack out a proposal for getting them from Toronto to Ottawa.

There are several options – by foot, bicycle, train, car, plane etc.

Given their circumstances I propose Car.

Package deal

Car, maps, meals, gas, the works.

Client looks at the fee, not the proposal, and elects to take only the wheels, the 60-pound circular things with rubber tyres, on the grounds that all the easy solutions involve wheels, so obviously that’s they key factor.

But the wheels alone are NOT a solution, and either I am going to end up building a chassis and pushing them to Ottawa, or the client is going to be unhappy.

Talk to Me !

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