You wouldn’t be reading this otherwise!
Here’s What I Did:
I downloaded and installed a copy of Audacity from SourceForge.net.
Here’s What I do:
One minute before making the call, I load Audacity and check (by making and playing back a short recording), that the laptop microphone picks up my voice clearly and that volumes are set sufficient for me to hear what I’ve said.
Then I take a calming breath and pick up the phone.
An essential part of a sales conversation is feeding back the other party’s question.
“Well, Gordy, if I understand you, you’re saying that …”.
I am making penciled notes at the same time.
When the Call is Over
I stop the recorder and immediately save it as an MP3 file to my hard drive.
Now I can analyze the conversation to my heart’s content.
- Pick out the flaws in my delivery.
- Not lose track of the client’s important points.
- And do a much better job next time.
- And the time after that!
Reckon on about 1 megabyte per minute. A 30-minute telephone call will consume about 30,000,000 bytes.
P.S. I talk too much, probably nerves; I must listen more:-