Ethics – Part 2/6

Friday, July 29, 2011

• You work from home for a client who uses you as a contractor to provide products and services for other clients.
• Your hourly rate is fixed by your client.
• You quote the hours you estimate it will take for each job; keep track of your own hours; you enter those hours in the client’s web-based accounting system.

The client calls you to apologize:

One client, for whom you have done work, receives a 30% discount, but they forgot to tell you this, paid you 100%, and now they’d like to claw back the overpayment over the next 3 pay periods.

That means that for the next 6 weeks, the first 3 hours work you do for any client you’re doing for free.

Question 2: Do you inflate your at-home hours to compensate for your client’s forgetfulness and short-sightedness?

Talk to Me !