Then I hear the bit about “Press STAR and key in the first 3 letters ...”.
I’ve Learned to Wait
Today that bit was followed by “ ... or stay on the line to hear a list of staff members”, so I figured “Why not?”.
I’ve spent a few minutes pulling up the contact record, re-reading my notes, sketching out a rough plan-of-attack, and do NOT want to be rewarded with zero.
I don’t get to speak with someone, and I don’t know anyone well enough to leave an unsolicited voice-mail, so I figure I may as well jot down the names of (it turns out to be 16) staff members given that I’ve got this far.
One of the names rings a bell.
The fellow whose dad I worked for a quarter of a century ago.
Both the CEO and my long-lost friend delivered voice-mails messages, but at least, next time I call, I’ll have two bites at the cherry; if that’s the correct expression.