What should have been a simple set of edits has degenerated into what starts to look like a full-scale project of maintenance and enhancement. Costly to me because I quoted a fixed-price for this little exercise.
What have I learned?
I have made a diary entry for next year.
- Six weeks before the field work starts we will have a meeting, by phone and email at the least, and identify all requests.
- They will be implemented and tested over a 4-week period.
- I will make one on-site visit to implement and train in the new features.
And that will be an end to it!