You KNOW that you have serious problems with a commuter train service when technical problems inhibit your reporting of, er, technical problems.
Note however that GO’S biggest headache this morning is that people are using the system, and GO hadn’t catered for that possibility.
How, in the name of all that is modern, can heavy passenger volumes be a PROBLEM?
Let me rephrase that:
How many of you would consider having your phone ring off the hook with new business a stumbling-block on your path to fame and fortune?
I’m going back to bed.